Service & Support

EXCELLENT CUSTOMER SERVICE

Support throughout your project

As a company with rich experience, we provide customers with all-round high-level services and personalized responses.

Pre-sale support

  • Professional business management team
  • Assist clients in project bidding support
  • Assist clients in pre-pricing their projects
  • Technical support project review and preliminary plan
Pre-sale support

Mid-sale support

  • Professional technical strength
  • Humanized design scheme
  • Strong production capacity
  • A perfect quality management system
Mid-sale support

After-sales support

  • Quick response after-sales guarantee
  • Respond within 2 hours
  • A 4-hour solution is provided
  • 24-hour on-site service
After-sales support

Customer-oriented service

OUR SERVICE PRINCIPLES

Customer first, service first

The company is always customer-oriented, adheres to the principle of customer first, and is committed to establishing long-term, stable, cooperative and win-win customer relationships.

Improve customer satisfaction through high-quality services and achieve common development between the company and customers.

Technology leadership and continuous improvement

The introduction of advanced production equipment (such as OTC arc welding robots, CNC laser cutting machines, etc.) ensures stable and reliable product quality.

Adopt the lean production (TPS) management model to continuously optimize the production process and enhance corporate competitiveness.

Honest management, quality first

Strictly implement the three major system standards of quality management, environmental management, and occupational health and safety (QEH).

The products meet the high standards of the industry, such as primary and secondary integrated ring network boxes, ring network cabinets, high and low voltage complete sets of equipment, etc., to meet the needs of green power grids.

Innovation and progress, pursuit of excellence

Adhering to the entrepreneurial spirit of Wenzhou, we dare to be the first, fight in the business world, and promote technological and management innovation.

The goal is to become a modern enterprise with standardized business model, scientific management and international brand.

Nanyang Power Transmission and Distribution always takes customer needs as the core, combines technological innovation with honest management, and is committed to providing high-quality distribution products to promote the development of smart grids.